Starting June 17, 2025, AT&T customers won’t be able to use email to send or receive texts. (And those who have AT&T Wireless won’t be able to use email to send you a text or use text to send you an email.)
For AT&T customers, discontinue email-to-text/text-to-email
Please take steps now to discontinue use of email-to-text/text-to-email, if:
- You (or members of your school/unit) use AT&T as a provider, and
- You (or your school/unit) rely on email-to-text or text-to-email within your work processes, such as:
- Emergency notifications
- Business workflows
This may require setting up workarounds or alternative methods.
Reducing reliance on email-to-text/text-to-email
While AT&T is one of the first carriers to set a sunset date, many carriers are trending in this direction–including Verizon and TMobile. Primary reasons for this discontinuation include lack of reliability and security.
This means anyone who currently uses or depends on an email-to-text/text-to-email feature should take steps to reduce this reliance, even if you’re not an AT&T customer.
Learn more or get help
For additional questions:
- Refer to AT&T documentation about this change.
- Submit a Help request for University IT (UIT).
