If you manage a Stanford website or web application, check out the "Usability Basics Training" course offered on July 18 and 20.
In this course, you'll learn how to spot usability issues and incorporate experience design methods into your software development lifecycle. These methods can help cut costs, increase efficiency and productivity, and reduce support calls and help tickets.
Learn more at https://improvement.stanford.edu/trainings/usability-basics-training.