The 2026 IT Client Satisfaction Survey has concluded. We want to thank you for participating in this survey. Your insights regarding your technology needs are invaluable and will help us enhance your experience. Please check back in a few months to access the reporting that will share the survey results, findings, and insights.
With this survey, the CIO Council set out to measure current client satisfaction with Stanford IT among undergraduate and graduate students, faculty, and staff. We use this feedback to prioritize our funding requests and focus our efforts on tackling technology-based challenges directly.
In the spirit of transparency and continuous improvement, the CIO Council is pleased to provide the aggregated and anonymized survey results with our Stanford community, and particularly our distributed IT community. Browse the executive summary or full report below.
Survey Results
Executive Summary
Discover high-level takeaways and key survey results (27 slides).
Full Report
Open the full survey report with detailed visualizations, outlining the demographic profile of survey respondents and indicating specific findings (195 slides).
Stanford University is committed to providing an online environment that is accessible to everyone, including individuals with disabilities. If you cannot access this content or use any features on this site, please contact client_sat_team@lists.stanford.edu to obtain alternate formats.
Feedback
If you have questions or comments about the IT Client Satisfaction Survey, please reach out to the client_sat_team@lists.stanford.edu.
