6 Pillars of IT Operations

To thrive in today’s fast-paced world, IT organizations must transition from reactive transactional work to proactive strategic work. The Six Pillars of IT Operations is a framework introduced to H&S IT in 2023 that empowers teams to effectively classify, plan, execute, and report on their work. In this session, we’ll take a look at the Six Pillars framework, showcasing its components and practical applications. Attendees will learn how to adopt this framework (or something like it) within their own organizations to drive efficiency, enhance collaboration, and foster a culture of proactive operational excellence.