Useful links:
(UCSF FAQ) https://it.ucsf.edu/services/qualtrics-web-surveys/qualtrics-faq
(Qualtrics REST API) link no longer available
(Javascript in Qualtrics) link no longer available
(Connecting to External Web Services) link no longer available
(Scoring/Grading) link no longer available
(Qualtrics Roundtable - San Francisco - FREE) http://success.qualtrics.com/san-francisco-roundtable.html
(Qualtrics User Conference 2015) https://www.qualtrics.com/summit/
Notes:
Qualtrics in Higher Education
A case study of Innovating Business Processes and Systems
Orlando Leon, Head of Operations, Academic Computing Services, Stanford Libraries
Attendees: 25
Overview (UCSF presentation)
Business Case for Enterprise Survey Tool
Why use Qualtrics?
What's the most important?
Product Features
Support
Integration
Cost
Survey design
Use at UCSF
Education
Research
For use in Polls and feedback forms
Existing tools at the time
Costs and support differed
Checkbox
Main survey tool in use at the time
RedCap
Very good use for clinical
Salesforce
SurveyMonkey
Simple surveys
Zoomerang
Analysis
Qualtrics strengths
Able to collect ePHI (at UCSF)
SSO integration with Shibboleth
Mobile versions
Integration with Salesforce objects
ADA compliance
Panels
Offline Survey tool (paid feature not currently available at Stanford)
Triggers
Robust features -- User/Group/Organization/Library
Porgrammatic interface
Training and Support
"Easy enough for an intern, sophisticated enough for a PhD."
Innovative Use Cases
Shared asset libraries among departments
Customizable reports with live updates
Accreditation review objectives
Collection of data
Student elections
Event badge scanning / registration
Online form integration (ie Drupal)
Dynamic classroom polling
Service checklist
Shopping list
Service tracking
Decommissioning of FileMaker Pro Web Forms
Interview evaluation
Issues
Unable to score assessment (straight from Qualtrics)
Able to add scores throughout the survey (per Orlando Leon)
Quirks in Qualtrics
Unable to organize a large number of surveys
No undo
Integration with ERP system
API for Qualtrics is an available feature that would need to be manually turned on at an account level
Find out more about API:
Search for Qualtrics REST API
link no longer available
Access
Staff have access to the Research Suite -- http://survey.stanford.edu or http://stanforduniversity.qualtrics.com
API add-on is available per request
Prohibited vs. Confidential
Information Security Office does not allow prohibited, but allows restricted and confidential (PHI)
More information at http://web.stanford.edu/group/security/securecomputing/dataclass_chart.html
Support
HelpSU
Toll-free number or email -- http://www.qualtrics.com
Community of Practice
Stay tuned!
Programming available?
Javascript, but only able to maniuplate the look of a survey
Have to work with support to do something more advanced
Demo
link no longer available
