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Onboarding Experience with Access / Rights: Ideas how to make it better

Proposed by Mauricio Baez

Notes

 
General Orientation should include IT, More than just SUNet: two step, email basics, plus some sketch of the different institutions and that they might differ.  Much more detail should be offered in periodic IT focused orientation open to all IT groups
web based checklist of resources? Questionnaire to help you ID needs and resources
Newbies should be pointed to ITS Home page! Other knowledge bases...
mailing lists: which ones? How to find?
Work groups and how do they work