Where will the conversation continue?
UXers, email
Christian Rohrer Scale of User Experience
Optimal Workshop as a useful tool for quantitative research
Culture Shift for service managers
How to recruit testers
Optimal Workshop as a useful tool for quantitative research
Culture Shift for service managers
How to recruit testers
Notes
Christian Roher scale of user experience
https://www.nngroup.com/articles/which-ux-research-methods/
Optimal Workshop is a great tool for quantitative user research (treejack, optimal sort)
- showed how to use
How do we get buy-in that user research is needed for excellent service delivery from service/project managers?
- it’s a culture shift
- bring the voice of the user into the meetings
- include stakeholders in the research process (ie, during user testing)
How to recruit testers? Specifically from school of Med but not physicians or hospital staff.
